UK Coldroom provides commercial fridge and refrigeration repair services for businesses in London and Greater London. Our local repair network operates 24 hours a day, seven days a week. This service covers commercial equipment; we do not repair domestic fridges.
Commercial refrigeration we repair
- Upright fridges and freezers (reach-in cabinets)
- Undercounter fridges and preparation counters
- Refrigerated display cases, multideck chillers and bottle coolers
- Ice cream and frozen-food display freezers
- Walk-in cold rooms and freezer rooms
- Condensing units, compressors and refrigeration controls
We repair commercial equipment only, for restaurants, cafés, shops, supermarkets, food producers, schools and other businesses. We are a REFCOM F-Gas certified company, so work on refrigerant circuits is carried out and recorded correctly.
Help with commercial refrigeration faults
Restaurants, cafés, shops and other businesses rely on their refrigerated storage throughout the working day. Contact us if your commercial fridge is not maintaining its usual temperature, displays an alarm, develops unusual noise or ice, or has a damaged door seal. Describe what you have observed so the team can assess the appropriate next step.
Tell us whether the affected equipment is an upright cabinet, undercounter fridge, preparation counter or refrigerated display. Send the make and model rather than assuming every unit has the same service requirements. For display equipment, read our display fridge repair guide.
What to send when requesting a repair
- Your name, business name, site address and postcode.
- A telephone number and email address for arranging access and discussing the work.
- The equipment make, model and a photograph of its identification plate if available.
- The fault, any displayed alarm, current temperature readings and when the problem started.
- Opening hours, access restrictions and any recent repair or maintenance work.
Attendance, diagnosis and repair
We review the information you provide and discuss attendance and the assessment. The engineer investigates the fault and explains the proposed work. Repair completion depends on the fault, access and parts availability. Confirm the attendance arrangements, assessment charge and quoted scope with the team before a visit.
Our less-than-eight-hour engineer attendance service applies to freezer service requests in London and Greater London. For a commercial fridge, contact us to confirm the attendance time for your particular request.
How commercial fridge repair is priced
The price depends on the equipment, fault, diagnostic work, required parts and site conditions. Ask for the applicable call-out or assessment charge and a quotation for the proposed repair. Any warranty or parts conditions should be confirmed in the quotation; a general online price range does not establish the cost of your repair.
Support for the rest of your refrigeration
If the problem is with a walk-in room, use our commercial cold room repair service. We also provide freezer room repair and planned maintenance. Maintenance requirements should be agreed for the equipment and how your business uses it.
Repair, maintain or replace?
Repeated breakdowns usually have a cause: blocked condenser coils, worn door seals, an undersized system or a room that has outgrown the business. A cold room maintenance contract finds these faults before they stop your kitchen. When repair no longer makes sense, read repair or replace your cold room. We design, manufacture and install new cold rooms as well as repairing old ones.
Thinking of a new walk-in room instead? Draw it first with Yutab, our free online cold room designer, and send the design straight to our engineers. Design your room with Yutab →
Request commercial fridge repair in London
Contact UK Coldroom about your commercial fridge with your site details and fault information. You can also call 07722 523727 to discuss the request. For other installation and repair work, explore our refrigeration, air conditioning and heat pump services.
Frequently asked questions
Do you repair domestic fridges?
No. We repair commercial refrigeration only.
Can you repair a fridge that another company installed?
Yes. We repair commercial refrigeration from most manufacturers. Send the make, model and a photo of the data plate with your request.
Do you offer maintenance contracts?
Yes. See our cold room and refrigeration maintenance contracts.
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